Contact Us

Get In Touch

We're Here.
And We Actually Reply.

Questions about an order, a product, shipping, or bike maintenance — message us directly. You'll always talk to a real person, and we get back to you fast.

Send Us a Message
Message Received!
Salamat po! We'll get back to you within the same business day.

We reply within the same business day, Mon–Fri 9AM–6PM.

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Fastest Response
Message us on Facebook — we're almost always online during store hours.
facebook.com/paldobikes →
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Email Us
For order documents, DHL quotes, and detailed inquiries.
customercare@paldobikes.com →
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Store Hours
Monday – Friday 9AM – 6PM
Saturday Closed
Sunday Closed
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Order Cut-Off
Orders confirmed before 4:00 PM Mon–Fri are processed and dispatched the same day.